:root{--bg: #f4f5f7;--surface: #ffffff;--surface-2: #f0f2f5;--border: #dfe3e8;--text: #1c2733;--text-muted: #667085;--brand: #2f6fed;--brand-dark: #1f4fb8;--sidebar-bg: #161d29;--sidebar-text: #aeb7c4;--sidebar-active: #ffffff;--status-new: #2f6fed;--status-in_progress: #b7791f;--status-booked: #7c3aed;--status-won: #1a7f49;--status-lost: #b42318;--radius: 8px;--shadow: 0 1px 3px rgba(16, 24, 40, .08), 0 1px 2px rgba(16, 24, 40, .06);--font: system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:var(--font);color:var(--text);background:var(--bg);font-size:14px;line-height:1.5}a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}button{font:inherit;cursor:pointer}.app-shell{display:grid;grid-template-columns:216px minmax(0,1fr) 340px;height:100%}.app-main{display:flex;flex-direction:column;min-width:0;overflow-y:auto}.app-content{padding:20px 24px 40px;flex:1}@media(max-width:1100px){.app-shell{grid-template-columns:200px minmax(0,1fr)}.activity-panel{display:none}}@media(max-width:720px){.app-shell{grid-template-columns:1fr}.sidebar{display:none}}.sidebar{background:var(--sidebar-bg);color:var(--sidebar-text);display:flex;flex-direction:column;padding:18px 12px;gap:4px}.sidebar__brand{color:#fff;font-weight:700;font-size:15px;padding:6px 12px 16px;letter-spacing:.2px}.sidebar__brand span{color:var(--brand)}.sidebar__link{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:6px;color:var(--sidebar-text);font-weight:500}.sidebar__link:hover{background:#ffffff0f;text-decoration:none}.sidebar__link.is-active{background:#2f6fed2e;color:var(--sidebar-active)}.sidebar__link[aria-disabled=true]{opacity:.55}.sidebar__soon{margin-left:auto;font-size:10px;text-transform:uppercase;letter-spacing:.5px;opacity:.6}.topbar{display:flex;align-items:center;justify-content:space-between;padding:14px 24px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:5}.topbar__title{margin:0;font-size:18px}.topbar__right{display:flex;align-items:center;gap:12px}.topbar__user{color:var(--text-muted)}.topbar__role{font-size:11px;text-transform:uppercase;letter-spacing:.4px;background:var(--surface-2);border:1px solid var(--border);padding:2px 6px;border-radius:4px;margin-left:6px}.btn{border:1px solid var(--border);background:var(--surface);color:var(--text);padding:7px 12px;border-radius:6px}.btn:hover{background:var(--surface-2)}.btn--primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn--primary:hover{background:var(--brand-dark)}.btn--ghost{border-color:transparent;background:transparent;color:var(--text-muted)}.btn:disabled{opacity:.6;cursor:default}.signal-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:20px}.signal-card{background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--card-accent, var(--border));border-radius:var(--radius);padding:12px 14px;box-shadow:var(--shadow)}.signal-card__value{font-size:26px;font-weight:700}.signal-card__label{color:var(--text-muted);font-size:12px;text-transform:uppercase;letter-spacing:.4px}@media(max-width:640px){.signal-strip{grid-template-columns:repeat(2,1fr)}}.queues{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}@media(max-width:900px){.queues{grid-template-columns:1fr}}.queue{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);display:flex;flex-direction:column;min-height:120px}.queue__head{display:flex;align-items:baseline;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border)}.queue__title{font-weight:700}.queue__count{color:var(--text-muted);font-size:12px}.queue__list{list-style:none;margin:0;padding:6px;display:flex;flex-direction:column;gap:4px}.queue__empty{padding:24px 14px;color:var(--text-muted);text-align:center}.request-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 10px;width:100%;text-align:left;background:transparent;border:1px solid transparent;border-radius:6px;padding:9px 10px;color:inherit}.request-row:hover{background:var(--surface-2);border-color:var(--border);text-decoration:none}.request-row__name{font-weight:600}.request-row__meta{color:var(--text-muted);font-size:12px}.request-row__time{color:var(--text-muted);font-size:12px;white-space:nowrap}.request-row__badge{grid-column:2;grid-row:1}.badge{display:inline-block;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.4px;padding:2px 7px;border-radius:999px;color:#fff;background:var(--text-muted);white-space:nowrap}.badge--new{background:var(--status-new)}.badge--in_progress{background:var(--status-in_progress)}.badge--booked{background:var(--status-booked)}.badge--won{background:var(--status-won)}.badge--lost{background:var(--status-lost)}.activity-panel{background:var(--surface);border-left:1px solid var(--border);display:flex;flex-direction:column;overflow:hidden}.activity-panel__head{padding:14px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.activity-panel__title{font-weight:700}.activity-feed{list-style:none;margin:0;padding:8px 12px;overflow-y:auto;flex:1}.activity-item{padding:9px 4px;border-bottom:1px solid var(--surface-2)}.activity-item:last-child{border-bottom:none}.activity-item__row{display:flex;justify-content:space-between;gap:8px}.activity-item__type{font-weight:600;font-size:12px}.activity-item__type[data-security=true]{color:var(--status-lost)}.activity-item__time{color:var(--text-muted);font-size:11px;white-space:nowrap}.activity-item__msg{color:var(--text-muted);font-size:12px;margin-top:2px}.activity-panel__note{padding:16px;color:var(--text-muted)}.section-title{margin:0 0 12px;font-size:13px;text-transform:uppercase;letter-spacing:.6px;color:var(--text-muted)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px}.muted{color:var(--text-muted)}.error-text{color:var(--status-lost)}.spinner-note{color:var(--text-muted);padding:24px 0}.data-table{width:100%;border-collapse:collapse}.data-table th,.data-table td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--border)}.data-table th{font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:var(--text-muted)}.data-table tbody tr:hover{background:var(--surface-2)}.data-table__link-row{cursor:pointer}.filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.filters select{font:inherit;padding:6px 8px;border:1px solid var(--border);border-radius:6px;background:var(--surface)}.login-wrap{min-height:100%;display:grid;place-items:center;padding:24px}.login-card{width:100%;max-width:360px;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);padding:28px 26px}.login-card h1{margin:0 0 4px;font-size:20px}.login-card h1 span{color:var(--brand)}.login-card p.muted{margin:0 0 20px}.field{display:flex;flex-direction:column;gap:5px;margin-bottom:14px}.field label{font-weight:600;font-size:13px}.field input{font:inherit;padding:9px 10px;border:1px solid var(--border);border-radius:6px}.field input:focus{outline:2px solid var(--brand);border-color:var(--brand)}.login-card .btn--primary{width:100%;padding:10px;margin-top:4px}.login-error{background:#fdecec;border:1px solid #f5c2c0;color:var(--status-lost);padding:8px 10px;border-radius:6px;margin-bottom:14px;font-size:13px}.modal-backdrop{position:fixed;inset:0;background:#10182873;display:flex;justify-content:flex-end;z-index:50}.modal-drawer{width:min(460px,100%);background:var(--surface);height:100%;overflow-y:auto;box-shadow:-8px 0 24px #10182829;padding:20px 22px}.modal-drawer__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:12px}.modal-drawer__head h2{margin:0;font-size:17px}.detail-grid{display:grid;grid-template-columns:96px 1fr;gap:8px 12px;margin:14px 0}.detail-grid dt{color:var(--text-muted)}.detail-grid dd{margin:0}.detail-notes{white-space:pre-wrap;background:var(--surface-2);border:1px solid var(--border);border-radius:6px;padding:10px;margin-top:4px}.status-changer{display:flex;gap:8px;align-items:center;margin-top:8px}.status-changer select{font:inherit;padding:6px 8px;border:1px solid var(--border);border-radius:6px}